Eligibility for this insurance is subject to the following conditions:

1. Your mobile phone was originally purchased new in Australia.
2. Your mobile phone is in working order with no known faults at the time of purchase of this insurance product.
3. You are a permanent resident of Australia.

$159.00 which includes GST and stamp duty

1. Accidental Damage
2. Mechanical and Electrical Breakdown
3. Theft
4. Unauthorised Calls associated with a valid theft claim

You should read the Financial Services Guide (FSG) and Product Disclosure Statement (PDS) to familiarise yourself with the exact terms and conditions that apply.

Only One policy type is available:

12 months cover, purchased and paid online. Alternatively you can call us on 1300 136 263 to arrange cover and payment

Yes, subject to the underwriting criteria applicable at that time

Yes, the insurer's maximum limit of liability for any one claim shall be up to $5000.00 (inclusive of GST) and $1250 for unauthorised call associated with a valid theft claim.

Provided that you are eligible for this insurance and your policy has been paid in full, you can make a claim anytime after the 14 day no claim period has expired.

Yes, an excess of $125.00 applies to each and every claim.

Providing you inform us with twenty (20) days of inception of this policy and have not made a claim we will refund your payment in full.

The insurer of this policy is certain underwriters at Lloyd's, London.

Since the late seventeenth century, the name Lloyd's has been synonymous with insurance. Many of the world's leading underwriters are based at Lloyd's and this market is internationally renowned and has an impeccable claims record.

Lloyd's is authorised under the Australian Insurance Act 1973 (Cth) to conduct insurance business in Australia. That Act establishes a system of financial regulation of general insurers in Australia.

Lloyd's Australia's contact details:

Lloyd's Australia Limited
Suite 2, Level 21 Angel Place
123 Pitt Street, Sydney 2000
www.lloyds.com

Should you wish to make a claim simply call 1300 136 263 during normal business hours and our claims technicians will assist you.

All claims are administered in Australia by Mint Corporation Pty Ltd
ACN 95 090 495 444, a professional claims management company who manage a claim's account in which funds are held of behalf of the insurer for the payment of claims.

Any enquiry or complaint relating to this insurance or services should in the first instance be referred to National Underwriting Agencies Pty Ltd (NUA) on 07 3309 9050. NUA's Complaints Manager who will handle your complaints or disputes about the insurance or services. Should the NUA Complaints Manager be unable to satisfactorily resolve your complaint or dispute they will advise you of the various external bodies available to assist you.